Innovations in Healthcare
Harris CareTracker 2023

Harnessing AI and Technology

Conference: 7th & 8th November 2023

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Save the Date

The annual Harris CareTracker Customer Training Conference provides a two-day learning opportunity for you to increase technical know-how, leverage best practices from industry peers, and influence your chosen products and solution offerings. This year’s conference will take place at Providence Crowne Plaza, Warwick, RI.

We look forward to being together again soon!

Exclusive Sponsorship Opportunities are available, Connect via the button below

Welcome Reception: November 6, 5 p.m.

Conference: November 7th and 8th

Registration opens on August 1st

Early Bird Registration: $799 (8/1 – 8/31)

General Registration: $999 (9/1 – 10/10)

EMR One Day Pass: $499

Guest Pass: $225

Hotel: Crowne Plaza, Warwick, RI.  Book your Room Here

Our Amazing Sponsors

Alpha II
RevSpring
TeleVox logo
Resolv Healthcare logo

Pre Conference Arrival | Monday November 6th

12:00 p.m. to 5:00 p.m.

Alfred’s Lounge | Schedule in Advance 

1:1s are available with various teams before and after the conference. If you would like to book a session let your CSM know when you will be arriving and we can customize your schedule.

5:00 p.m. to 9:00 p.m.

Alfred’s Lounge | Client Management Team

Save time on conference day by checking in and picking up your welcome packet on your way to the welcome reception.

Come enjoy food & drinks with old friends and new as you relax in the newly renovated lounge.

Day 1 | Tuesday November 7th

7:30 a.m. to 8:30 a.m.

Grand Foyer | Client Management Team

8:30 a.m. to 9:00 a.m.

Salon III-V | Nivi Abraham, SVP

9:00 a.m. to 10:00 a.m.

Salon III-V | Opening Keynote: Dr. Bob Kolock

Dr. Kolock’s extensive 35-year career in healthcare is a testament to his dedication to quality and innovation. His journey from a Board-Certified Internal Medicine practitioner to a leading voice in healthcare technology offers valuable insights into the evolving landscape of medical care. Hear what Dr. Kolock believes is the future of healthcare technology and how he is helping shape it.

To learn more about Bob Kolock visit his LinkedIn Profile and and his recent venture Voice MD Innovations.

10:00 a.m. to 10:15 a.m.

10:15 a.m. to 11:15 a.m.

Salon III-V | John Hobby & Judy Theung

Interact with John and Judy on the latest data analytics dashboards. Bring your laptops! Not using our data analytics feature yet? See and learn how it can improve your business as this session is for everyone.

11:15 a.m. to 12:15 p.m.

Salon III-V | Kimberly Ball & Jessica Fusco

As a daily system user its easy to fall into routine, let this session teach you new workflows, best practices and behind the scenes tips and tricks. No one will leave this session without learning something new! Bring your laptop to follow along, ask questions and be interactive. This session counts towards superuser continuing education credit for 2024.

12:15p.m to 1:15 p.m.

1:15 p.m. to 2:30 p.m.

Salon III-V | Moderated by Jessica Rawson

Guest speaker, Kannan Ramachandran helps us understand the intricacies and best practices for using or managing a successful overseas operation. Contuse the conversations with other growth oriented channel partners on how they address and overcome challenges related to overseas operations, contract negotiating, sales and more.

2:30 p.m. to 3:30 p.m.

Salon III-V | Support

Spend time with our customer support leaders who will walk you through our most common issues, solutions, tips & best practices. Gain some behind the scenes knowledge on how we research and fix issues as well!

3:30 p.m. to 3:45 p.m.

3:45 p.m. to 5:00 p.m.

Salon III-V | Nate Hubbell

An interactive workshop lead by Harris innovators. Don’t miss it!

5:30 p.m.

Warwick Country Club

* Meet in the front lobby at 5:30 p.m. for transportation
* Casual or business casual attire is appropriate
* Dinner Provided
* Return to hotel 9:30 p.m.

Day 2 | Wednesday November 8th

7:30 a.m. to 8:30 a.m.

8:30 a.m. to 9:00 a.m.

Salon III-V | Global Payments

Harris has partnered with Global Payments, an industry leader in payment processing. Hear from the Global Payments Team on how they are improving payment collections for businesses like you. Make sure to stop by their booth during breaks and have a personalized chat with them as well.

9:00 a.m. to 10:00 a.m.

Salon III-V | Moderated by Nivi Abraham | Guests Dhruv Koul, Dr. Bob Kolock

CareTracker has rounded up 3 innovation leaders to answer your questions on how healthcare and technology can work together to improve and streamline patient care now and in the future.

10:00 a.m. to 10:30 a.m.

10:30 a.m. to 11:30 a.m.

Salon III-V | Andi Fearnley & Peter O’Driscoll

Become a CareTracker sales expert with leading sales rep Peter O’Driscoll. Learn tips and tricks of marketing using artificial intelligence to target market and grow your business or provider practice.

11:30 a.m. to 12:30 p.m.

Salon III-V | Katie Phelan & Jayne Conroy

Renew your superuser certification while gaining advanced PM knowledge. As a daily system user its easy to fall into routine, let this session teach you new workflows, best practices and behind the scenes tips and tricks. No one will leave this session without learning something new! Bring your laptop to follow along, ask questions and be interactive. This session counts towards super user continuing education credit for 2024.

12:30 p.m to 1:30 p.m.

1:30 p.m. to 3:00 p.m.

Salon III-V | Nate Hubbell

See how CareTracker is building its knowledgebase and future using artificial intelligence. Our VP of R&D has exciting innovations to share!

3:00 p.m. to 3:30 p.m.

3:30 p.m. to 4:45 p.m.

Salon III-V | Jessica Rawson & Elise Yacovone

Working in small groups with CareTracker engineers, help design the future of CareTracker. This session will focus on the 2024 Roadmap items and beyond. You will help shape and design the upcoming roadmap.

6:00 p.m. to 10:00 p.m.

Atrium

Wear your best masquerade mask & attire, while we celebrate another year of partnership, growth, and success!

Thursday November 9th

8:00 a.m. to 12:00 p.m.

Alfred’s Lounge | Schedule in Advance

1:1s are available with various teams after the conference. If you would like to book a session let your CSM know and we can customize your schedule.

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