Conference: 7th & 8th November 2023
The annual Harris CareTracker Customer Training Conference provides a two-day learning opportunity for you to increase technical know-how, leverage best practices from industry peers, and influence your chosen products and solution offerings. This year’s conference will take place at Providence Crowne Plaza, Warwick, RI.
We look forward to being together again soon!
Exclusive Sponsorship Opportunities are available, Connect via the button below
Welcome Reception: November 6, 5 p.m.
Conference: November 7th and 8th
Registration opens on August 1st
Early Bird Registration: $799 (8/1 – 8/31)
General Registration: $999 (9/1 – 10/10)
EMR One Day Pass: $499
Guest Pass: $225
Hotel: Crowne Plaza, Warwick, RI. Book your Room Here
12 p.m. to 5 p.m.
Sessions | Schedule in Advance
1:1’s are available with various teams before and after the conference. If you would like to book a session let your CSM know when you will be arriving and we can customize your schedule.
5 p.m. to 9 p.m.
Alfred’s Lounge | Client Mgmt. Team
Save time on conference day by checking in and picking up your welcome packet on your way to the welcome reception.
Come enjoy food & drinks with old friends and new as you relax in the newly renovated lounge
7:30 a.m. to 8:30 a.m.
Grand Foyer | Kristen DiRaimo
Rotunda
8:30 a.m. to 9 a.m.
Salon III-V | Nivi Abraham, SVP
9 a.m. to 10 a.m.
Salon III-V | Opening Keynote: Dr. Bob Kolock
Dr. Kolock’s extensive 35-year career in healthcare is a testament to his dedication to quality and innovation. His journey from a Board-Certified Internal Medicine practitioner to a leading voice in healthcare technology offers valuable insights into the evolving landscape of medical care. Hear what Dr. Kolock believes is the future of healthcare technology and how he is helping shape it.
To learn more about Bob Kolock visit his LinkedIn Profile
10 a.m. to 10:30 a.m.
Grand Foyer
10:30 a.m. to 11:30 a.m.
Salon III-V | John Hobby & Judy Theung
Interact with John and Judy on the latest data analytics dashboards. Bring your laptops! Not using our data analytics feature yet? See and learn how it can improve your business as this session is for everyone.
11:30 a.m. to 12:30 p.m.
Salon III-V | Kimberly Ball & Jessica Fusco
Track | Channel Partners & EMR Clients
As a daily system user it’s easy to fall into a routine, let this session teach you new workflows, best practices, and behind-the-scenes tips and tricks. No one will leave this session without learning something new! Bring your laptop to follow along, ask questions, and be interactive. This session counts towards superuser continuing education credit for 2024.
12:30 p.m to 1:30 p.m.
Rotunda
1:30 p.m. to 2:30 p.m.
Multiple | Professional Services, Enrollment Services, Customer Service
Track | EMR Clients
To maximize your time while you are with us, sign up for a one-on-one session with our professional services, enrollment or support teams! Come with a list of items to cover or our experts can do a customized dashboard review to identify strengths and weaknesses at your practice. You will receive customized solutions and learn something new. Review case counts and content with our support team to learn where your staff can improve efficiencies and areas to gain more knowledge. Walk through your day with our EMR team and identify areas and learn tips and tricks to save you time and clicks.
2:30 p.m. to 3:30 p.m.
Salon III-V | Support
Spend time with our customer support leaders who will walk you through our most common issues, solutions, tips & best practices. Gain some behind-the-scenes knowledge on how we research and fix issues as well!
3:30 p.m. to 3:45 p.m.
Marquis Ballroom
3:45 p.m. to 5:00 p.m.
Salon III-V | Nate Hubbell
Track | Channel Partners
An interactive workshop led by Harris innovators. Don’t miss it!
3:45 p.m. to 5:00 p.m.
Salon III-V | James Costa
Track | EHR Clients
A collaborative session with CareTracker’s product and development teams. You will be given several product areas to ideate along with the CareTracker team; and share ideas on improving areas and workflows. Time is allotted to hear from you on additional ideas for system improvements or add-ons.
5:30pm
Warwick Country Club
“* Meet in the front lobby at 5:30 p.m. for transportation
* Casual or business casual attire is appropriate
* Dinner Provided
* Return to hotel 9:30 p.m.”
7:30 a.m. to 8:30 a.m.
Rotunda
8:30 a.m. to 9 a.m.
Salon III-V | Global Payments
Harris has partnered with Global Payments, an industry leader in payment processing. Hear from the Global Payments Team on how they are improving payment collections for businesses like you. Make sure to stop by their booth during breaks and have a personalized chat with them as well.
9 a.m. to 10 a.m.
Salon III-V | Moderated by Kim Ball
CareTracker has rounded up 3 innovation leaders to answer your questions on how healthcare and technology can work together to improve and streamline patient care now and in the future.
10 a.m. to 10:30 a.m.
10:30 a.m. to 11:30 a.m.
Salon III-V | Andi Fearnley & Peter O’Driscoll
Become a CareTracker sales expert with leading sales rep Peter O’Driscoll. Learn tips and tricks of marketing using artificial intelligence to target market and grow your business or provider practice
11:30 a.m. to 12:30 p.m.
Salon III-V | Elise Yacovone
Renew your superuser certification while gaining advanced PM knowledge. As a daily system user it’s easy to fall into a routine, let this session teach you new workflows, best practices, and behind-the-scenes tips and tricks. No one will leave this session without learning something new! Bring your laptop to follow along, ask questions, and be interactive. This session counts towards super user continuing education credit for 2024.
12:30 p.m to 1:30 p.m.
Rotunda
1:30 p.m. to 2:30 p.m.
Salon III-V | Coming Soon
Track | Channel Partners
This session is for anyone who currently is using an overseas operation in any capacity or is thinking about engaging one.
2:30 p.m. to 3:30 p.m.
Salon III-V | Nate Hubbell
See how CareTracker is building its knowledgebase and future using artificial intelligence. Our VP of R&D has exciting innovations to share!
3:30 p.m. to 3:45 p.m.
3:45 p.m. to 5:00 p.m.
Salon III-V | Jessica Rawson & Elise Yacovone
Track | Channel Partners
Working in small groups with CareTracker engineers, help design the future of CareTracker. This session will focus on the 2024 Roadmap items and beyond. You will help shape and design the upcoming roadmap.
6:00 p.m. to 10 p.m.
Atrium
Wear your best masquerade mask & attire, while we celebrate another year of partnership, growth, and success!
8 a.m. to 10 a.m.
Location | Multiple
1:1s are available with various teams before and after the conference. If you would like to book a session let your CSM know when you will be arriving and we can customize your schedule.
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