Jeremy Hendrickson

Jeremy Hendrickson serves as Senior Vice President of HARRIS CareTracker, a role he was promoted into in January of 2026. He brings more than two decades of experience across customer success, operations, and solution consulting. Since joining HARRIS in 2014, he has advanced through a series of increasingly senior roles, building deep expertise in revenue management, operational excellence, and customer relationship management along the way. 

His tenure at HARRIS reflects a steady trajectory of growth and expanding responsibility. Jeremy began as Manager of Solution Consulting before moving into customer success leadership as Manager of Customer Success in 2016. In 2019 he was named Director of Customer Relationship Management, and in 2023 he stepped into the role of Vice President of Operations before his promotion to Senior Vice President in 2026. Across each of these positions, he has been recognized for his commitment to the voice of the customer, operational rigor, and building the kind of relationships that drive lasting client success. 

Before joining HARRIS, Jeremy spent eight years at Optum, where he progressed from Client Account Manager to Implementation Manager and ultimately to Solution Consultant, developing a strong foundation in relationship management, team leadership, and performance driven execution. His earlier career included work as a SQL and Crystal Reports Developer at United Natural Foods, giving him a technical grounding that continues to inform his operational and strategic thinking. 

With a career defined by customer focus, operational excellence, and a talent for developing high performing teams, Jeremy brings an authoritative and results oriented voice to the HARRIS CareTracker leadership team.