When you access and browse the Site (including when you submit personal information to us through data entry fields on the website), we will collect the following from you:
Information you provide:
1. Contact information—we receive and store any information you enter on our Site. Our Site uses forms to collect your personal information including your name, address, telephone number, and email address so you can request information, get support and use our services.
Surveys and promotions—we may, from time to time, offer webinars, surveys and opinion polls and ask you to provide information about your experience and feedback for our services. Information requested for entry may include personal contact information such as your name, email, address, phone number, etc. Participation is entirely voluntary and it’s up to you whether you choose to disclose any information or not.
Information we receive from your use of our website or from third parties:
1. Automated information—when you visit our website, we receive and collect information which may, in certain circumstances, constitute personal information including your IP address, referral URL, exit URL, browser software, operating system, date/time, and/or clickstream data.
2. Website analytics tools—we use analytics services by third parties to collect information about the use of this Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (like cookies) to recognize your device and compile information about you. They collect information such as what pages you visit and how much time you spend on these pages, the IP address assigned to you, what operating system and web browser you use, and what site you visited prior to visiting our website.
3. Other information—we also receive and store any information that you provide on our Site, including email, telephone, and/or any other type of communication with our team or related to the provisioning of our products and services. Whenever you contact us, we will record the ticket or call to ensure we have an accurate record of all communication, which is needed to provide our services and to support any action taken by our team as a result in the event of a dispute over our response.