Practice Management Software
- Analytics and Insights
Reporting and analytic tools that turn scheduling, billing, and claims data into actionable performance metrics for the practice.
- Appointment Scheduling
Tools to book, modify, and track patient appointments and resource usage such as rooms, staff, and equipment from a centralized calendar.
- Claims Management
End to end management of insurance claims from creation and submission through follow up, denials, and resolution.
- Claims Scrubbing
Automated pre submission checks that flag coding, formatting, and eligibility errors to reduce denials and rework.
- Compliance and Security
Built in safeguards, access controls, and processes that help the practice comply with regulatory and payer requirements while protecting protected health information.
- Eligibility Check
Automated verification of a patient insurance coverage and benefits prior to or during the visit.
- Integrated Clearing House
Embedded clearinghouse services that route claims to payers, return remittances, and support electronic payment posting.
- Medical Billing Practice Management
The billing functionality within practice management that supports charge creation, claim submission, and payment tracking.
- Patient Alert
Automated notifications to staff or patients about key events such as upcoming visits, balances, or critical follow up items.
- Patient Payments
Workflows and tools to collect, process, and post patient responsibility such as copays, deductibles, and self-pay within the system.
- Practice Management
The administrative backbone of the practice covering scheduling, registration, billing, claims, collections, and related workflows.
- Role Based Dashboards
Personalized interactive views that surface tasks and key performance indicators tailored to specific roles such as front desk, biller, clinician, and manager.
- Support
Training, onboarding, and ongoing assistance provided to practices to ensure effective use of CareTracker tools.
Medical Billing and Revenue Cycle
- Charge Capture
The process and tools for recording all billable services, diagnoses, and procedures to ensure complete and accurate charges.
- Coding Assistance
Features that help staff choose appropriate diagnosis and procedure codes, reducing errors and improving reimbursement.
- Integrated End to End
Revenue cycle workflows that connect eligibility, charge capture, claim submission, payment posting, and analytics in a single platform.
- Payment Posting
Recording payer and patient payments, adjustments, and write offs into the billing system from electronic remittance advice or manual sources.
Electronic Health Records
- Clinical Decision Support
Electronic health record tools that surface alerts, suggested actions, and evidence-based prompts to assist clinical decision making at the point of care.
- Customizable Templates
Documentation templates tailored to visit types, specialties, or workflows that can be configured by the practice.
- Electronic Health Records
A digital system that stores, manages, and presents patient clinical information such as problems, medications, allergies, and notes.
- Electronic Prescribing
Functionality that allows clinicians to send prescriptions electronically to pharmacies and receive refill requests.
- Electronic Prescribing of Controlled Substances
Secure electronic prescribing workflows that meet regulatory requirements for controlled medications.
- Electronic Test Ordering and Results
Electronic health record capability for ordering labs and imaging electronically and receiving structured results back into the chart.
- Immunization and Allergy Tracking
Electronic health record tools to record, maintain, and reference a patient immunizations and allergy history.
- Interoperability for Electronic Health Records
The ability of the electronic health record to exchange and interpret health data across external systems using standards such as HL7 and FHIR.
- Patient Summary
A consolidated view of key patient information including demographics, medications, allergies, problems, and results in one screen.
- Security and Compliance for Electronic Health Records
Electronic health record safeguards and certifications that support HIPAA compliance, data privacy, and secure access.
- Telemedicine
Virtual visit capabilities integrated into the electronic health record for scheduling, documentation, and billing of remote encounters.
Patient Portal and Patient Engagement
- Communicate Securely with Physician
Encrypted messaging between patients and providers within the portal to discuss care and ask questions.
- Patient Portal
A secure web-based site where patients can view records, communicate, request refills, manage appointments, and pay bills.
- Requests and Schedule
Appointments Portal feature that lets patients request or book appointments online instead of calling the office.
- Requests Prescription
Renewal Patient initiated requests for medication refills through the portal that route to the practice for review.
- Update Personal Information
Ability for patients to update demographics, contact details, and insurance information electronically.
- View Personal Health Records
Portal access to visit summaries, test results, medications, and care instructions.
- View Statements and Pay Bills
Online viewing of patient statements with integrated payment capabilities.
Interfaces Integrations and Interoperability
- 600 Plus Integrations
The extensive catalog of connections from CareTracker to third party electronic medical record systems, labs, pharmacies, and healthcare solutions.
- Application Programming Interfaces
Interfaces used to programmatically exchange data between CareTracker and other healthcare systems.
- CareTracker Demographics Interface
An interface that synchronizes patient demographic data between CareTracker and external systems to avoid duplicate entry.
- Fast Healthcare Interoperability
Resources A modern interoperability standard CareTracker uses to structure and exchange clinical data.
- HL7 Medical Grade
HL7 A widely adopted messaging standard that CareTracker follows to transmit clinical and administrative data.
- Interfaces and Integrations
The set of tools and connections that let CareTracker exchange data with external electronic medical records, registries, labs, and partners.
- Interoperability in Healthcare
The broader capability to share, interpret, and use patient information across organizations and systems.
- Payment Integration
Connecting payment processors, billing, and the portal so patients can pay seamlessly and view real time payment status.
- Solution Partners
Third party vendors integrated with CareTracker to extend functionality in areas like payments, engagement, and analytics.
- State Immunization
Interface Connectivity to state immunization registries to submit and retrieve vaccine records automatically.
Cloud Platform Security and Infrastructure
- Cloud Based Platform
Web native deployment accessible via browser from virtually anywhere with hosting and upgrades handled by the vendor.
- Cloud Hosting
Vendor managed infrastructure that runs CareTracker securely in the cloud, eliminating on premise server maintenance.
- HIPAA Compliance
Adherence to United States health information privacy and security regulations across the CareTracker platform.
- Security for the Platform
Technical, administrative, and physical safeguards protecting data across electronic health records, practice management, portal, and interfaces.
Artificial Intelligence Automation and Workflow Optimization
- Artificial Intelligence Powered Ambient Listening
Technology that listens to clinical encounters, automatically generates structured notes, and suggests billing codes inside CareTracker.
- Automation for Practice Workflows
Configured rules and processes that reduce manual steps in scheduling, eligibility, documentation, and billing.
- Electronic Health Record Workflow Optimization
The intentional redesign of electronic health record screens, steps, and automations so clinicians can document faster and with fewer clicks.
What Our Customers Say About Us
We chose Harris CareTracker for our office because of its cost-effectiveness and since changing to them, we have seen a significant increase in our monthly savings. The standout feature has been the excellent customer support and training!
It’s really easy to use Harris CareTracker Practice Management. Very easy to learn.
We have used Harris CareTracker in our practice for 5 years, and it has been a wonderful experience. The trainers and on-going support teams are knowledgeable, accessible, and quick to respond to queries. They provided easy-to-follow step-by-step guidance for using the software. They never failed me. I highly recommend CareTracker for practices of any size.
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