Medical billing software that accelerates reimbursement and protects your margins

Harris CareTracker handles multiple practices and specialties at scale with multi-client architecture and performance optimization.

RCM companies managing diverse client portfolios need software that maintains performance and workflow integrity across dozens or hundreds of practices with different specialties, payer mixes, and billing requirements. Harris CareTracker provides dedicated client workspaces with complete data isolation, specialty-specific billing rules and templates, configurable workflows accommodating different payer requirements, and scalable architecture supporting transaction volumes from startup operations to enterprise-level billing companies. The platform handles specialty variations from primary care to behavioral health to therapy services without requiring separate software instances or custom development. This scalability enables RCM companies to grow client portfolios confidently without hitting platform limitations or experiencing performance degradation that undermines service quality.

Harris CareTracker integrates with major EHRs through standard interfaces and connects with leading clearinghouses for claim submission.

RCM companies serve clients using diverse EHR platforms and require flexible clearinghouse partnerships to optimize claim acceptance rates and submission costs. Harris CareTracker provides integration capabilities with common EHR systems including Athena, eClinicalWorks, AdvancedMD, and others through HL7, API, and flat file interfaces that receive patient demographics, encounter data, and clinical documentation needed for billing. The platform supports configurable clearinghouse connections enabling RCM companies to select preferred partners based on payer relationships, pricing, or client requirements. These integration options eliminate the constraint of vendor lock-in while maintaining the data flow efficiency essential for timely claim submission and optimal revenue cycle performance.

Harris CareTracker supports both in-house and outsourced RCM workflows with flexible configuration and white label capabilities.

Many practices use hybrid models where some billing functions remain in-house while others are outsourced, and RCM companies need software accommodating both scenarios within client relationships. Harris CareTracker provides flexible permission controls enabling practices to handle certain billing tasks internally while RCM staff manage other functions, white label capabilities allowing RCM companies to present the platform under their brand for outsourced services, and workflow configurations supporting various engagement models from full-service billing to consulting and oversight. This flexibility enables RCM companies to offer diverse service packages matching different client needs and budget levels rather than forcing one-size-fits-all arrangements that limit market opportunities.

Harris CareTracker is HIPAA compliant with enterprise-grade security controls, audit logging, and multi-tenant data isolation.

RCM companies handling protected health information across multiple client practices face stringent compliance obligations and potential liability for security breaches affecting client data. Harris CareTracker maintains HIPAA compliant infrastructure with data encryption at rest and in transit, role-based access controls limiting information access to authorized personnel, comprehensive audit trails documenting all system activity, and multi-tenant architecture ensuring complete isolation between client data sets. The platform undergoes regular security assessments and maintains the documentation RCM companies need to satisfy business associate agreement obligations and support client audits. These built-in compliance capabilities reduce legal risk and administrative burden while protecting the client relationships that drive RCM business success.

Harris CareTracker provides comprehensive reporting for days in AR, denial rates, payer performance, and collection metrics.

RCM companies must demonstrate value to clients through transparent performance reporting showing collections effectiveness, identifying improvement opportunities, and justifying service relationships and fees. Harris CareTracker generates detailed analytics including days in accounts receivable by client and payer, denial rates categorized by reason code and specialty, net collection rate trending over time, clean claim percentage tracking, and payer performance comparisons identifying problematic relationships. Reports can be customized for individual clients, aggregated across portfolios for operational insights, and white labeled for professional client delivery. These analytics capabilities transform RCM companies from transactional service providers into strategic revenue cycle partners demonstrating measurable value and continuous improvement.

Harris CareTracker supports insurance verification workflows and tracks credentialing and payer enrollment activities.

RCM companies managing multiple client practices need visibility into credentialing status, payer enrollment progress, and real-time eligibility verification to prevent claim denials and billing disruptions. Harris CareTracker provides integrated eligibility verification that checks patient insurance coverage before services are rendered, catching coverage issues that would otherwise result in denials after claim submission. The platform includes tracking capabilities for credentialing deadlines, payer enrollment status, and contract effective dates helping RCM companies manage these critical administrative functions across client portfolios. While not a full credentialing management system, Harris CareTracker provides the workflow support and tracking visibility RCM companies need to coordinate credentialing activities and maintain billing readiness.

Harris CareTracker provides structured migration tools and dedicated support for transitioning clients from legacy billing systems.

Client migration from legacy billing software represents a significant operational challenge that can disrupt revenue cycles and damage client relationships if handled poorly. Harris

CareTracker implementation methodology includes data migration planning, automated import tools for patient demographics and financial data, parallel processing capabilities enabling verification before full cutover, and dedicated migration support ensuring smooth transitions. The structured approach minimizes revenue disruption, maintains claims submission continuity, and accelerates time to value for new client relationships. Experienced RCM companies using Harris CareTracker often develop standardized migration processes that further reduce onboarding timelines and resource requirements when adding clients.

Harris CareTracker offers comprehensive workflow automation including claim scrubbing, denial routing, and payment posting.

RCM companies maximize profitability by handling more clients and claim volume per employee through intelligent automation that eliminates manual tasks without sacrificing quality or accuracy. Harris CareTracker automates claim scrubbing against payer rules before submission, routes denial work to appropriate staff based on denial type and value, posts electronic remittance advice automatically, generates patient statements on configurable schedules, and creates prioritized work queues highlighting urgent items requiring immediate attention. These automated workflows enable RCM companies to scale operations without proportionally increasing headcount, maintain consistent service quality across growing client portfolios, and improve margins by maximizing revenue per employee.

Harris CareTracker handles different fee schedules and payer contracts through client-specific configuration and rate management.

RCM companies serve clients with diverse payer mix, contracted rates, and fee schedule requirements that must be maintained accurately to ensure proper reimbursement expectations and payment variance analysis. Harris CareTracker provides client-specific fee schedule management, payer contract rate tables that update systematically, automated payment variance flagging when remittance differs from expected amounts,

and financial reporting showing reimbursement against contracted rates. This granular rate management enables RCM companies to track payer performance accurately, identify underpayment patterns requiring follow-up, and support contract negotiation efforts with data-driven analysis. The capability to maintain distinct rate structures per client eliminates cross-contamination errors common in less sophisticated billing systems.

Harris CareTracker provides multi-client management, automated workflows, denial analytics, and white label capabilities for billing companies.

Essential RCM software features for billing companies differ significantly from practice-focused billing tools because operational requirements center on managing client portfolios efficiently rather than single-practice workflows. Harris CareTracker delivers multi-client dashboards consolidating work across portfolios, permission controls enabling appropriate client data access, automated claim processing reducing manual intervention, systematic denial management maximizing recovery rates, comprehensive client reporting demonstrating value, and white label presentation maintaining billing company brand identity. These purpose-built capabilities enable RCM companies to deliver professional services efficiently, scale operations profitably, and differentiate their offerings in competitive markets. Billing companies using Harris CareTracker gain operational advantages that translate directly into improved client satisfaction and business performance.

Harris CareTracker offers flexible pricing for billing companies based on transaction volume and client count.

RCM companies need predictable software costs that scale with revenue rather than creating fixed overhead that pressures profitability during growth phases or economic fluctuations. Harris CareTracker provides pricing structures accommodating billing company business models through volume-based pricing that grows with transaction counts, per-client subscriptions enabling accurate cost allocation, or hybrid approaches aligning software expenses with business performance. Transparent pricing without hidden

fees supports accurate financial modeling and margin analysis essential for profitable operations. The flexible commercial terms work for billing companies at various growth stages from emerging startups managing a few clients to established firms processing millions of claims annually across substantial client portfolios.

Harris CareTracker allows billing companies to customize reporting templates and branding for individual client requirements.

Different clients have varying reporting preferences, KPI priorities, and presentation standards that billing companies must accommodate to maintain strong relationships and demonstrate value effectively. Harris CareTracker provides customizable report templates that adjust content, metrics, and formatting to match individual client preferences, white label capabilities incorporating billing company branding and contact information, and scheduling options for automated report delivery at client-preferred intervals. These customization capabilities enable billing companies to deliver professional, client-specific reporting that strengthens relationships and differentiates services from competitors offering generic, one-size-fits-all reporting. The reporting flexibility supports diverse client needs without requiring separate software instances or custom development.

Harris CareTracker provides comprehensive training for billing company staff covering workflows, reporting, and client management.

Billing companies require deep platform expertise across teams to deliver quality service, and inadequate training undermines operational efficiency, increases errors, and damages client relationships. Harris CareTracker offers role-specific training covering billing workflows, denial management processes, reporting capabilities, client onboarding procedures, and administrative functions delivered through live sessions, recorded materials, and hands-on exercises. Training programs accommodate different roles from billing specialists handling daily tasks to account managers overseeing client relationships to executives analyzing portfolio performance. The comprehensive training approach ensures billing company staff maximize platform capabilities and deliver exceptional results that retain clients and support business growth.

Harris CareTracker supports electronic remittance advice processing with automated posting and payment variance analysis.

Electronic remittance advice (ERA) processing automation is essential for RCM companies managing high claim volumes across multiple clients because manual payment posting consumes excessive staff time and introduces errors affecting financial accuracy. Harris CareTracker automatically retrieves ERA files from clearinghouses and payers, posts payments to patient accounts systematically, identifies payment variances requiring investigation, routes denial information to appropriate workflows, and updates financial reporting in real time. This automation enables billing companies to process substantially higher payment volumes per employee while maintaining accuracy standards clients expect. The systematic ERA processing also accelerates cash application and financial reconciliation supporting both client satisfaction and billing company operational efficiency.

Harris CareTracker supports HIPAA compliance requirements and provides documentation for business associate agreements.

RCM companies must establish business associate agreements with both their software vendor and their client practices to satisfy HIPAA requirements when handling protected health information. Harris CareTracker maintains HIPAA compliant operations and provides the documentation billing companies need to support their business associate agreement obligations with clients, including security policies, breach notification procedures, audit trail capabilities, and data handling practices. The platform generates compliance reports demonstrating adherence to regulatory requirements and supports the documentation requirements billing companies face during client audits, regulatory reviews, or security assessments. These compliance capabilities reduce administrative burden and legal risk while protecting the client relationships that drive billing company success.