Cybersecurity Best Practices for Healthcare Providers in 2024

Cybersecurity in Healthcare
Cybersecurity in healthcare is a growing concern. In 2022, more than 93% of healthcare organizations experienced a data breach and in 2021 approximately 57% of healthcare organizations had more than 5 data breaches. And recent data suggest that ransomware attacks were up 128% in health care in 2023.  As cyberattacks continue to get more sophisticated, it becomes increasingly important for healthcare organizations to implement strong security measures to ensure the protection of patient information. Protecting sensitive data is not just a compliance issue—it’s essential for maintaining patient trust and ensuring the continuity of care.

The Need for a Comprehensive Cybersecurity Approach

Healthcare providers handle some of the most sensitive information imaginable—patient health records, billing details, insurance data, and even private communications about treatments. This wealth of information is not only invaluable to healthcare providers but also highly attractive to cybercriminals.

In 2024, the importance of cybersecurity in healthcare cannot be overstated. Cyberattacks on healthcare organizations are no longer just about stealing data—they can have life-threatening consequences. For example, a ransomware attack could lock healthcare providers out of their systems, delaying critical patient care. Medical devices that are connected to networks are also at risk, and if compromised, they could endanger patients’ lives. A comprehensive cybersecurity approach protects not only your data but also the health and safety of your patients.

Additionally, the healthcare industry’s reliance on interconnected systems, from EHRs to telemedicine, amplifies the risks. A single vulnerability—whether it’s outdated software or an employee falling for a phishing scam—can open the door to widespread damage. That’s why it’s crucial to safeguard every aspect of your operations, from how data is collected to how it is stored, accessed, and transmitted.

Regular Risk Assessments

Just like technology is continually advancing, so are potential threats to security. Because of this, it’s critical to complete regular security risk assessments in healthcare to identify potential vulnerabilities, ensure all existing security measures are functioning correctly, and that all security measures comply with data protection regulations. 

These security audits should assess the strength of an organization’s security policies, network defenses, and incident response plans. 

To ensure a comprehensive evaluation, risk assessments should be completed both by internal teams and independent third-party experts.

Implementing Multi-Factor Authentication (MFA)

We all should know that using strong, unique passwords plays a critical role in security, however, passwords alone are not enough. Healthcare organizations should implement the use of multi-factor authentication (MFA) to increase security. 

Multi-factor authentication (MFA) requires users to verify their identity using at least two methods—something they know (like a password) and something they have (such as a mobile device). This added layer of security makes it more difficult for hackers to gain access to accounts, even if they manage to steal a password.

Here’s how MFA typically works:

  1. Login with Username and Password: The user first enters their standard login credentials— username and password.
  2. Second Factor for Authentication: After the initial login, the system will prompt for a second form of authentication, such as:
    • A one-time code sent via text message to the user’s mobile device.
    • A push notification to a mobile app (like Google Authenticator or Microsoft Authenticator) for the user to approve the login.
    • Biometric verification like a fingerprint scan or facial recognition on a smartphone.
    • In some cases, the user might need to insert a security token (like a USB device) into their computer or tap it on their smartphone.
  3. Access Granted: Once the user successfully enters the second form of verification, they are granted access to the system or account.

Employee Training: The First Line of Defense

Staff training is the first line of defense when it comes to cybersecurity measures. A report from Verizon found that in 2022, 19% of healthcare breaches were caused by insider actions, such as employees misusing their access to patient records or inadvertently exposing sensitive information. That being said, employees are more than 2.5 more likely to make an error than maliciously misuse their access, highlighting the critical importance of training.  In 2024, healthcare providers must prioritize cybersecurity training for staff. These trainings should cover:
  • How to recognize phishing emails
  • Safe practices for handling sensitive patient data
  • Proper use of company devices and networks
  • How to respond to suspected security breaches
Training should be ongoing and staff should be regularly updated on emerging trends in cybersecurity. For example, as healthcare organizations become aware of new phishing attempts, this information should be passed along to all staff to ensure they stay up-to-date on what to look for. 

Secure Data with Harris CareTracker

As cyberattacks in healthcare continue to rise, having robust cybersecurity measures in place is becoming increasingly critical. Effective cybersecurity in healthcare is essential not only for protecting sensitive data like patient health records but also for safeguarding the health and safety of patients.

Alongside these security measures, healthcare providers need reliable tools to protect sensitive data and maintain regulatory compliance. That’s where Harris CareTracker comes in.

Harris CareTracker’s integrated EHR and practice management system includes robust cybersecurity features designed to safeguard your electronic health records and patient information. With built-in encryption, access controls, and regular security updates, you can focus on providing quality care while Harris CareTracker ensures your data is protected.

Schedule a demo to see how Harris CareTracker can enhance the security and efficiency of your healthcare operations.

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