Clearinghouse and Claims Management

Every claim scrubbed against NCCI and payer rules before it goes out, with enrollment tied to the workflow so nothing bills under a blocked provider.

Clearinghouse and claim management

Why Choose Us?

Fees

No Hidden Fees

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No Surprise Pricing

Medication management

Real Support from People Who Know Medical Billing

At Scale, a Rejection Caught Early Is Money You Keep

A claim stopped before the payer sees it is a fix at the desk. The same claim caught after submission is a denial you chase for weeks, and across dozens of clients those weeks compound into real dollars sitting in aging buckets. The difference between the two is whether your platform scrubs before it submits. 

Enrollment is the other quiet leak. A provider billed before payer approval gets denied, and if nobody is tracking enrollment status by payer, those claims pile up as unbillable revenue landing on you and your client’s trust in you. 

What the Platform Does

rules

Scrubbing Against NCCI Edits and Payer Rules

Every claim runs through automated scrubbing before submission, checked against National Correct Coding Initiative edits and payer specific rules. Most format and coding errors get caught and fixed at the desk rather than coming back as a rejection or a denial. 

reject

Rejections Caught Before Adjudication

A clearinghouse rejection happens before the payer ever reviews the claim. The platform surfaces it at once with the reason, so a data or format error becomes a same day resubmission rather than a claim quietly stuck in limbo. 

Workflow

Enrollment Tied to the Billing Workflow

Credentialing and payer enrollment status connect directly to billing, so a provider who is not yet approved never slips into a batch. Enrollment becomes part of onboarding rather than a surprise denial three weeks later. 

clearinghouse

Connected to Leading Clearinghouses

HARRIS CareTracker connects with leading clearinghouses as part of the workflow. Confirm whether clearinghouse fees are bundled or billed separately when you compare platforms, because the line changes your true cost to collect. 

The Path a Clean Claim Takes

The Numbers It Moves

Clean claim rate climbs toward the mid to high 90s a high performing operation runs, because errors are caught before submission rather than after. Days in A/R falls as clean claims pay on the first pass. Rejections and denials, and the staff hours they consume, drop across every client at once. 

How to Evaluate a Clearinghouse

The clearinghouse decision affects your clean claim rate and your cost to collect. Weigh each of these before you commit. 

  • Payer coverage for the specialties and states your clients bill 
  • Quality and speed of rejection reporting 
  • Enrollment support and how long payer setup takes 
  • Price per claim, and whether it is bundled with your software or billed separately 
  • Real time eligibility and claim status 
  • Integration with your billing workflow rather than a separate login 

Why HARRIS CareTracker

Scrubbing, eligibility, and enrollment sit inside the same platform your team already works in, across every client account, rather than in a separate tool you reconcile by hand. HARRIS CareTracker is part of HARRIS Healthcare. 

AI powered capabilities flag high risk submissions using historical claims data, so the claims most likely to fail get a second look before they leave. This is prevention built into the workflow, not a report you read after the denials land. 

Who it is for. This fits a billing company submitting claims across dozens of payers and clients, looking for prevention built into the workflow rather than a denial report after the fact.

See Clean Claims Move at Scale

Book a walkthrough of the scrubbing engine, eligibility verification, and enrollment tracking in HARRIS CareTracker, and see how prevention lives inside the workflow. 

FAQs​

What clearinghouse should a medical billing company use?

Choose on payer coverage for your specialties, rejection reporting quality, enrollment support, and price per claim. Confirm whether it is bundled with your billing software or billed separately, because it changes your cost to collect. Coverage of your actual payer mix matters more than the headline claim price.

Is the clearinghouse included in the billing software or separate?

It varies by vendor. A number of platforms bundle clearinghouse access, others bill it separately per claim, which changes your true cost to collect. Ask for the fully loaded number before you sign, including enrollment and per claim fees, so a cheap looking platform does not carry an expensive clearinghouse behind it.

What is the difference between a clearinghouse rejection and a payer denial?

A clearinghouse rejection happens before the payer sees the claim, caught by an edit for a format or data error, and never enters adjudication. A payer denial happens after the payer reviews the claim and refuses payment. Rejections are fixed and resubmitted fast. Denials need appeal or correction with the payer.

How do I handle payer enrollment across all my clients?

Track enrollment status by provider and payer so nothing lapses, and start well before a provider begins billing. A platform tying credentialing and enrollment status to the billing workflow keeps a blocked provider out of a batch of unbillable claims. Build enrollment into onboarding, not as an afterthought.

What is claim scrubbing?

Claim scrubbing checks each claim against coding rules, NCCI edits, and payer specific requirements before submission, catching errors at the desk. It is the single biggest lever on clean claim rate, because a scrubbed claim reaches the payer ready to adjudicate rather than bouncing back as a rejection or denial.

What is a good clean claim rate?

A high performing operation runs a clean claim rate in the mid to high 90s, meaning most claims pass on the first submission without a rejection or denial. The rate is driven by eligibility verification and scrubbing before submission, not by working rejections faster after the fact.

How long does clearinghouse enrollment take?

It varies by payer, from a few days for commercial payers to several weeks for certain government payers requiring paperwork and approval. Start enrollment during client onboarding, and track it by payer, so claims are not held waiting on a setup nobody chased.

What causes clearinghouse rejections?

Rejections come from format and data errors: an invalid member ID, a missing or wrong payer ID, a demographic mismatch, an eligibility problem, or a coding edit. Scrubbing before submission catches most of them, which turns a rejection weeks later into a fix at the desk today.

Does a billing company use more than one clearinghouse?

Yes. Certain billing companies use more than one to cover payers a single clearinghouse does not reach, or to compare rejection reporting. The tradeoff is added complexity and reconciliation, so most standardize on one with broad coverage and add a second only for gaps.

What Our Customers Say About Us

We chose HARRIS CareTracker for our office because of its cost-effectiveness and since changing to them, we have seen a significant increase in our monthly savings. The standout feature has been the excellent customer support and training!

Tara Warnock

Tara Warnock

Billing Specialist | Naples Vascular Specialists

It’s really easy to use HARRIS CareTracker Practice Management. Very easy to learn.

Lauren O'Brien

Lauren O'Brien

Billing Manager | New England OB/GYN

We have used HARRIS CareTracker in our practice for 5 years, and it has been a wonderful experience. The trainers and on-going support teams are knowledgeable, accessible, and quick to respond to queries. They provided easy-to-follow step-by-step guidance for using the software. They never failed me. I highly recommend CareTracker for practices of any size.

Linda S. Erickson

Billing Specialist | John A. Nassar, MD

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