One cloud platform for your entire practice
HARRIS CareTracker is a fully cloud based platform that brings scheduling, billing, clinical documentation, and patient engagement into one system. There are no servers to maintain, no software to install, and no upgrades to schedule. Your team works from any location, on any device, with an internet connection.
Why Choose Us?
No on-premises Servers
Automatic Updates
HIPAA Compliant
Guaranteed Uptime
Why Running Practice Software on Local Servers is Harder Than it should Be
HARRIS CareTracker is cloud based by design. The platform runs in a secure cloud environment, your team logs in through a browser, and the work continues regardless of what is happening with any particular computer in the office.
Skip the Server Room
There is no server hardware to buy, no software licenses to track, and no upgrades to install. Your team needs an internet connection and a device. That is the full equipment list for a practice running on HARRIS CareTracker.
The practical effect is that IT costs drop, equipment replacement cycles get simpler, and the money that used to go into infrastructure can go into the practice instead.
Work from Any Location on Any Device
Providers can review charts from home before morning appointments. Billers can work claims from a remote office. Practice owners can pull reports while traveling. The cloud platform means the same information is available from any location with an internet connection.
No VPN required. No remote desktop setup. Staff log in through a browser on a laptop, tablet, or smartphone, and the experience is the same regardless of which device they use.
Always on the Latest Version, No Upgrade Projects Required
There is only one version of HARRIS CareTracker, and every practice uses it. Updates roll out continuously, so new capabilities and fixes become available to everyone at the same time. There is no install. There is no scheduled downtime for an upgrade.
For practice owners, this removes one of the most disruptive recurring IT projects. For billing managers, it means the platform stays current with payer rule changes and regulatory updates without anyone in the practice managing the upgrade.
Licensed Clinical Staff Delivering Care Coordination
One Source of Truth Across Scheduling, Clinical, and Billing
When the EHR, practice management, and billing all live on the same cloud platform, data moves between them automatically. Charges flow from clinical documentation into the billing queue. Insurance updates from the front desk reach the billing team in real time. Patient demographic changes propagate everywhere they need to go.
The result is that registration, billing, and clinical teams work from the same information without manual data entry between systems.
Security Designed for Healthcare Data
HARRIS CareTracker is HIPAA compliant and runs on a secure cloud environment with industry standard encryption in transit and at rest. Hourly backups protect against data loss. Guaranteed uptime targets keep the platform available when your practice needs it.
The security posture covers more than just the application. Multiple layers of monitoring run continuously, both from internal teams and external security partners, watching for the patterns that indicate a problem before it becomes one.
Protection Against the Threats Targeting Healthcare
Healthcare is one of the most attacked industries, and ransomware is a top concern. Most ransomware attacks start with a successful phishing email, so HARRIS CareTracker uses industry standard anti phishing technology to detect and eliminate suspicious messages before they reach users. Internal phishing education trains employees to recognize attempted attacks.
If credentials do get compromised, two factor authentication on email and other key systems prevents stolen passwords from being used to access sensitive systems. HARRIS CareTracker also continuously scans for outdated services and known attack vectors in both corporate and production environments, eliminating them before they can be exploited.
Two Factor Authentication for Your Practice, Included at No Cost
Some of the most effective security measures are also the simplest. HARRIS CareTracker includes two factor authentication, sometimes called multi factor authentication or 2FA, for free with every account. Setup takes a few minutes.
Two factor authentication protects against the most common cause of unauthorized access: a compromised password from a phishing attack. With 2FA enabled, a stolen password alone is not enough to get into the system.
Connect to Health Information Exchanges Affordably
Health information exchanges work better in the cloud. Building HIE connections from a local server environment used to require dedicated infrastructure and specialized IT support. On the HARRIS CareTracker cloud platform, the connections are configured centrally and made available to practices at much lower cost.
Practical examples include receiving alerts when a patient is admitted to or discharged from an emergency room, getting medication history from other providers, and sharing care summaries with specialists. These connections improve continuity of care and reduce the gaps that lead to duplicate testing or missed follow up.
Licensed Clinical Staff Delivering Care Coordination
Open Architecture that Works with the Systems You Already Use
HARRIS CareTracker is built with an open and extensible architecture, so practices can keep legacy systems that still serve them well and add new tools that fit specific needs. Bi directional data flow means information moves both ways, not just one.
The HARRIS CareTracker integrations marketplace lists partner systems already configured to work with the platform, and new partners are added continuously. The result is a system that can grow with the practice rather than constraining it.
Business Continuity Built into the Platform
When a practice runs on local servers, a hardware failure or office incident can stop work entirely. When the platform lives in the cloud, the practice keeps working as long as someone can reach the internet. Hourly backups, redundant infrastructure, and guaranteed uptime targets are part of how HARRIS CareTracker delivers that continuity.
For practice owners, this changes the risk profile. The business no longer depends on the health of a particular machine sitting in a particular room.
A Cloud Platform Built for How Modern Practices Actually Work
HARRIS CareTracker brings scheduling, billing, clinical documentation, and patient engagement into one cloud platform. No on premise servers. No upgrade projects. Automatic updates. Two factor authentication. HIPAA compliance. Open integrations. Hourly backups. The platform runs so your team can focus on the practice.
If you want to see how it would work for your practice, the easiest next step is a short walkthrough with someone on our team.
FAQs
Cloud-based medical office software runs on remote servers rather than on computers in the practice. HARRIS CareTracker is a fully cloud based platform that brings scheduling, billing, clinical documentation, and patient engagement into one system, accessible from any device with an internet connection.
No. HARRIS CareTracker is fully cloud based, so there is no server hardware to buy and no software to install on local machines. The full equipment list for a practice running on HARRIS CareTracker is an internet connection and a device with a browser.
HARRIS CareTracker is HIPAA compliant and uses industry standard encryption in transit and at rest. The platform runs on a secure cloud environment with hourly backups, two factor authentication, continuous monitoring by internal and external security teams, and guaranteed uptime targets.
Yes. Because HARRIS CareTracker is cloud based, staff can log in from any location with an internet connection. No VPN is required. The experience is the same on a laptop, tablet, or smartphone, so providers, billers, and front office staff can work from wherever they need to be.
Updates roll out continuously and automatically. There is only one version of HARRIS CareTracker, and every practice always uses the current version. There is no install, no scheduled upgrade downtime, and no version mismatch between sites or users.
Yes. HARRIS CareTracker has an open and extensible architecture with bi directional data flow. The integrations marketplace lists partner systems already configured to work with the platform, and connections to health information exchanges, labs, and other clinical systems are supported.
HARRIS CareTracker uses anti phishing technology to detect suspicious emails, two factor authentication on key systems to prevent stolen credentials from being usable, continuous scanning for outdated services and known attack vectors, and multiple layers of security monitoring. Two factor authentication is also available for practice users at no cost.
What Our Customers Say About Us
We chose HARRIS CareTracker for our office because of its cost-effectiveness and since changing to them, we have seen a significant increase in our monthly savings. The standout feature has been the excellent customer support and training!
It’s really easy to use HARRIS CareTracker Practice Management. Very easy to learn.
We have used HARRIS CareTracker in our practice for 5 years, and it has been a wonderful experience. The trainers and on-going support teams are knowledgeable, accessible, and quick to respond to queries. They provided easy-to-follow step-by-step guidance for using the software. They never failed me. I highly recommend CareTracker for practices of any size.
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