Credit card processing built into your practice workflow
HARRIS CareTracker credit card processing lets your practice collect patient payments in person and online without leaving the platform. Card processing, merchant accounts, payment plans, and reconciliation all live inside the same workflow your team already uses for scheduling, billing, and patient records.
Why Choose Us?
Card Present and Card not Present Payments
Next Day Funding
End to End Encryption
Integrated with HARRIS CareTracker Practice Management
Why Patient Payment Collection is Harder than It should be
Most practices end up running a separate payment system alongside their practice management software. That means two logins, two reports to reconcile, and a manual data entry step that nobody enjoys. Patients pay, the front office records the payment in one system, the billing team has to match it back to the claim in another, and small discrepancies create big problems at month end.
HARRIS CareTracker credit card processing removes that gap. Card processing is part of the platform, so payments collected at check in, online, or over the phone post directly to the patient ledger. Reconciliation happens automatically.
Smoother Front Office, Less Manual Work, Stronger Collections
When payment processing lives inside the same platform as scheduling and billing, three things change. The front office stops switching between systems at check in. Manual reconciliation goes away. And patient collections improve because the team can ask for payment at the right moment, with the right information already on screen.
Faster collections. Fewer manual steps. Cleaner books at month end.
Accept Payments the Way Patients Want to Pay
Patients pay differently depending on the situation. Some want to hand a card to the front office. Some want to pay through the patient portal at home. Some want to set up a payment plan. Some want to call in and pay over the phone. A few still want to mail a check after seeing a statement.
HARRIS CareTracker handles all of those scenarios in one system. Card present payments work at the front desk. Card not present payments work from your website, the patient portal, by statement or invoice, or over the phone. Contactless and digital wallet payments are supported. Funds settle to your bank account on the next business day.
Process Payments without Leaving the Screen You are Already On
Payment entry screens appear in the places your staff already works: the patient chart, the appointment screen, the statement view, and the billing queue. There is no separate payment application to switch into.
The practical effect is that asking for a copay at check in takes a few seconds, not a few minutes. Sending a receipt by email happens with one click. Posting a payment to the right claim happens automatically.
Licensed Clinical Staff Delivering Care Coordination
Card on File for Payment Plans and Recurring Charges
Payment plans are one of the most reliable ways to collect on patient balances, but they only work if the recurring charges actually happen on time. HARRIS CareTracker stores card information securely with patient consent, so the platform can run monthly charges automatically.
Staff can also run batch charges across multiple patients on file, which is useful for billing teams managing payment plans across a full practice or multiple practices.
Let Patients Pay Themselves Through the Patient Portal
Most patients prefer to pay online when they have the time, not when they happen to be in the office. The HARRIS CareTracker patient payment portal lets patients view statements, see balances, set up payment plans, and pay current bills from any device.
Automated bill pay reminders go out by email and text when balances are due, with a direct link to the portal. Patients who get reminders tend to pay sooner, which lowers days in accounts receivable and reduces the volume of follow up calls your team has to make.
Flexible Payment Plans Patients Can Actually Stick to
Most patients are willing to pay what they owe. They just need terms that fit their situation. HARRIS CareTracker lets you set up payment plans patients agree to in writing, with auto drafts from the card on file or scheduled electronic payments.
The system tracks remaining balances, sends reminders as installments come due, and surfaces patients whose plans have stalled so the billing team can follow up. The result is a steadier revenue stream and less write off at the end of the year.
One Place to Manage Merchant Accounts, Transactions, and Chargebacks
Card processing creates ongoing administrative work: signing up new merchant accounts when a location opens, looking up specific transactions, running summary reports, and handling chargeback notifications when they come in. HARRIS CareTracker includes a credit card management center where all of this lives in one place.
Practice owners and billing managers can search transactions, generate processing summary reports, and respond to chargebacks without calling a third party processor or waiting on emailed reports.
Get Paid the Next Business Day
Payments collected through HARRIS CareTracker settle to your bank account on the next business day. That cadence matters for cash flow planning, especially for smaller practices and billing companies managing tight working capital.
Card processing reports reconcile against the bank deposits, so the team can verify that what was collected actually arrived.
Card Data Encrypted End to End and Never Stored on your Computers
Card information is encrypted the moment it enters the card reader or payment screen, and the encrypted data is passed securely to HARRIS CareTracker for processing. Card numbers are not stored on office computers, laptops, or mobile devices.
HARRIS CareTracker payment processing meets PCI data security standards and HIPAA requirements for protected health information. The platform is backed by a breach warranty, which means the financial risk of a card data incident does not sit entirely with the practice.
Licensed Clinical Staff Delivering Care Coordination
Predictable, Per Transaction Pricing with no Monthly Fees
HARRIS CareTracker credit card processing comes as part of the standard HARRIS CareTracker subscription. There are no additional monthly fees, no minimum volume requirements, and no separate merchant account subscription to manage.
Pricing is per transaction, which makes the total cost predictable and scales naturally with the size of the practice. Smaller practices pay less because they process less. Larger practices pay more because they process more, but the per transaction rate stays the same.
U.S. Based Support for Both the Software and The Payments Side
Most practices that have used separate payment processors know the pain of getting bounced between the software vendor and the merchant services provider when something breaks. HARRIS CareTracker support handles both, so there is one team to call when a payment does not post or a terminal stops responding.
Customer support is based in the U.S. and works as your single point of contact for the platform and the payments experience.
Patient Payments Belong Inside your Practice Workflow, not Bolted on Next to It
HARRIS CareTracker credit card processing handles card present and card not present payments, payment plans, card on file billing, patient portal payments, and reconciliation in one platform. Next day funding. End to end encryption. Predictable per transaction pricing. One support team for the software and the payments side.
If you want to see how it would work for your practice, the easiest next step is a short walkthrough with someone on our team.
FAQs
Medical practice credit card processing software lets a practice collect patient payments by credit, debit, or contactless card at the front desk and online. HARRIS CareTracker credit card processing is built into the practice management platform, so payments post directly to the patient ledger and reconcile automatically against bank deposits.
HARRIS CareTracker settles payments to your specified bank account on the next business day. Card processing reports reconcile against the deposits, so the billing team can verify that what was collected actually arrived.
Yes. The HARRIS CareTracker patient portal lets patients view statements, see balances, pay current bills, and set up payment plans from any device. Automated email and text reminders prompt patients when payments are due, with direct links back into the portal.
Yes. With patient consent, HARRIS CareTracker stores card information securely and runs scheduled charges for payment plans, recurring billing, and batch charges across multiple patients. The system tracks remaining balances and flags plans that have stalled so the billing team can follow up.
Card information is encrypted the moment it enters the card reader or payment screen and passed securely to HARRIS CareTracker for processing. Card numbers are not stored on office computers, laptops, or mobile devices. The platform meets PCI data security standards and HIPAA requirements and is backed by a breach warranty.
No. HARRIS CareTracker credit card processing is part of the standard subscription, with no additional monthly fees, no minimum volume requirements, and no separate merchant account subscription. Pricing is per transaction, which keeps costs predictable for practices of any size.
HARRIS CareTracker customer support is based in the U.S. and handles both the software and the payments side of the platform. There is one team to call when a payment does not post, a terminal stops responding, or a transaction needs to be researched.
What Our Customers Say About Us
We chose HARRIS CareTracker for our office because of its cost-effectiveness and since changing to them, we have seen a significant increase in our monthly savings. The standout feature has been the excellent customer support and training!
It’s really easy to use HARRIS CareTracker Practice Management. Very easy to learn.
We have used HARRIS CareTracker in our practice for 5 years, and it has been a wonderful experience. The trainers and on-going support teams are knowledgeable, accessible, and quick to respond to queries. They provided easy-to-follow step-by-step guidance for using the software. They never failed me. I highly recommend CareTracker for practices of any size.
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