Save time, avoid denials, get paid

HARRIS CareTracker insurance eligibility verification software allows you to batch check patient insurance eligibility before appointments and perform on demand checks with a simple click. Confirm coverage and benefits in seconds so your team spends less time on payer websites and phone calls.

Why Choose Us?

real-time

Real Time Eligibility Checks

Scheduling

Batch Verification for Upcoming Schedules

Integration

Integrated with HARRIS CareTracker EHR and Practice Management

How Eligibility Verification Saves your Time and Money

Batch automating coverage verification speeds up check in, saves front office time, improves patient relationships, and reduces your risk of rejected claims. 

Knowing copays and deductibles before visits supports accurate patient estimates and collections at check in. Patients see fewer billing surprises because staff can discuss coverage and out of pocket costs before care. 

Daily Dashboard Summaries

See coverage information before you even get to the patient chart. A detailed dashboard automatically displays insurance verification results showing which patients have active coverage and which have issues. 

Staff arrive to a dashboard showing active policies, inactive policies, missing IDs, or unknown coverage at a glance. Color coded statuses and flags make it easy to identify patients needing attention before their appointments.

Integrated Data Interchange

Ditch the data entry. Coverage information automatically feeds into the patient scheduler, appointment screen, insurance tab, patient memo, and summary report. 

Eligibility results store in the patient record and display to registration, billing, and clinical teams. Staff can run checks within their normal workflow without switching between systems. Billers can review coverage details during claim submission and accounts receivable follow up.

Upcoming Appointment Checks

Set desired parameters and HARRIS CareTracker will automatically check carrier benefits for the upcoming appointments in your scheduling system. 

Schedule a clinic’s appointments for the upcoming week. Overnight, the eligibility tool runs batch checks for all appointments in that window. Verify hundreds or thousands of patients at a time with scheduling windows configured daily or weekly. 

Real time checks handle walks ins, new patients, or last-minute schedule changes with results returned in seconds. 

Declined Coverage Alerts

HARRIS CareTracker will create a memo and automatically notify you of any charges that are not covered by a patient’s current benefits plan. 

Automated re checks and alerts notify staff if coverage changes between scheduling and visit, reducing surprises at check in. Exception queues flag failed or ambiguous responses requiring manual follow up. 

Coverage and Benefit Detail at your Fingertips

 HARRIS CareTracker returns plan status, start and end dates, copays, deductibles, coinsurance, visit limits, and prior authorization indicators. Staff see exactly what the patient owes before care begins. 

The system extracts detailed benefits for the specialties and service types you care about. Financial responsibility calculations estimate patient responsibility per appointment using benefits, charges, and contractual terms.

Connectivity to the Payers you Actually Bill

HARRIS CareTracker connects to hundreds of payers including commercial plans, Medicare, Medicaid, and managed care. Coverage verification reaches the payers in your states so you can confirm eligibility across your entire patient population. 

Coverage discovery capabilities can identify active coverage even when the patient does not provide insurance details. Primary and secondary coverage discovery and coordination of benefits flags help capture every billable plan. 

Better Verification means a Better Patient Experience

Avoid the inconvenience and awkwardness of telling patients that charges are due but are not covered by their benefits plans. Verifying eligibility before each appointment makes check in fast and gives your patients the security of knowing they will not see any financial surprises after the visit. 

Patients appreciate knowing their out of pocket costs upfront. Staff can have informed conversations about coverage and payment options before care begins rather than after bills arrive.

Fewer Denials, Improved Cash Flow, Reduced Workload

Confirming coverage and benefits upfront reduces eligibility related denials and rework. Claims submit with accurate insurance information the first time. 

Knowing copays and deductibles before visits improves point of service collections. Staff collect accurate amounts at check in instead of chasing balances later. 

Automation reduces time spent on payer websites and phone calls. Centralized verification results eliminate duplicate work across registration, billing, and clinical teams. 

Licensed Clinical Staff Delivering Care Coordination

Real Time and Batch Workflows for Every Scenario

Real time checks work for walk ins, new patients, or last minute schedule changes. Results return in seconds from within the scheduling or registration screen. 

Batch verification pre verifies all patients on the schedule for a time window. Run checks for the next one to seven days, usually overnight. High volume practices and billing companies can upload lists for verification across multiple clients and specialties. 

Many practices configure automatic re-checks before each visit. The system notifies staff when coverage changes or terminates so issues get resolved before the patient arrives.

HIPAA Compliant Verification

HARRIS CareTracker eligibility verification includes encryption in transit and at rest, audit trails, and role based access controls. Patient insurance information stays protected throughout the verification workflow.

Manual Checks are out. Automated Eligibility is in.

HARRIS CareTracker eligibility verification is the fast, simple way to confirm coverage and avoid denials. Batch check upcoming appointments automatically. Run on demand checks with a single click. See results in a daily dashboard. Get alerts when coverage changes. 

Save time. Avoid denials. Get paid.

FAQs

Medical practice credit card processing software lets a practice collect patient payments by credit, debit, or contactless card at the front desk and online. HARRIS CareTracker credit card processing is built into the practice management platform, so payments post directly to the patient ledger and reconcile automatically against bank deposits. 

HARRIS CareTracker settles payments to your specified bank account on the next business day. Card processing reports reconcile against the deposits, so the billing team can verify that what was collected actually arrived. 

Yes. The HARRIS CareTracker patient portal lets patients view statements, see balances, pay current bills, and set up payment plans from any device. Automated email and text reminders prompt patients when payments are due, with direct links back into the portal. 

Yes. With patient consent, HARRIS CareTracker stores card information securely and runs scheduled charges for payment plans, recurring billing, and batch charges across multiple patients. The system tracks remaining balances and flags plans that have stalled so the billing team can follow up. 

Card information is encrypted the moment it enters the card reader or payment screen and passed securely to HARRIS CareTracker for processing. Card numbers are not stored on office computers, laptops, or mobile devices. The platform meets PCI data security standards and HIPAA requirements and is backed by a breach warranty. 

No. HARRIS CareTracker credit card processing is part of the standard subscription, with no additional monthly fees, no minimum volume requirements, and no separate merchant account subscription. Pricing is per transaction, which keeps costs predictable for practices of any size. 

HARRIS CareTracker customer support is based in the U.S. and handles both the software and the payments side of the platform. There is one team to call when a payment does not post, a terminal stops responding, or a transaction needs to be researched. 

What Our Customers Say About Us

We chose HARRIS CareTracker for our office because of its cost-effectiveness and since changing to them, we have seen a significant increase in our monthly savings. The standout feature has been the excellent customer support and training!

Tara Warnock

Tara Warnock

Billing Specialist | Naples Vascular Specialists

It’s really easy to use HARRIS CareTracker Practice Management. Very easy to learn.

Lauren O'Brien

Lauren O'Brien

Billing Manager | New England OB/GYN

We have used HARRIS CareTracker in our practice for 5 years, and it has been a wonderful experience. The trainers and on-going support teams are knowledgeable, accessible, and quick to respond to queries. They provided easy-to-follow step-by-step guidance for using the software. They never failed me. I highly recommend CareTracker for practices of any size.

Linda S. Erickson

Billing Specialist | John A. Nassar, MD

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